Back in February our team joined Epicenter in Amsterdam. The first month was excellent: we liked the ambiance and the business network opportunities, took part in various talks and even hosted social drinks. Then March came along and things significantly changed: suddenly we were no longer able to use the office and had to quickly adapt our patterns of work as well as adjusting to a nice life situation. As a Salesforce consultancy company, we are used to working remotely. All our tools and systems are available in the cloud, our clients are already used to us working (mostly) remotely and we have team members in different locations. So even though the concept of working from home is not new, we found that there are few useful ideas to share.


Pick your tools:

Using a conference tool such as Zoom or Google Meet are now a part of daily routine. In a call with multiple 

stakeholders make sure that everyone is familiar with the basic functions (mute, camera, chat, share screen) so the call goes smoother. Keeping the camera on is a good way to have a better engagement with participants. On top of this, in the context of the lockdown, these tool providers are rushing to offer more and more functionalities and making

them more affordable or even free! Another plus: you can also use them to connect with friends and family and organize remote catch-ups after work!


Maintain a good work/life balance: 

When work happens in the same space as other activities and the opportunities to leave home are limited, it’s important to create a healthy balance. Depending on your energy patterns, perhaps starting work later or finding time during the day for other activities can be helpful.

Do make sure to find dedicated time for your social activities and to stay in touch with the people who are important to you. There are also concerts and meetups (check out upcoming virtual events for Salesforce community here).

Keep yourself up-to-date and adapt, adapt adapt

As we are working from home and may be organizing our days around different schedules, it is important to adapt to changes in the business. It is particularly true for those of us who are experiencing cancellations due to the unforeseen situation, postponed activities and so on. While a vast majority of activities and projects can be cleverly adapted to virtual exchanges, some of them cannot and it is important that you take the time and resources it has freed, on to another project or taking the time to look into re-organizing your work operations to be more efficient


It can also be a great time to dedicate to learning and developing your skill set. In our team, members are all encouraged at all levels to keep up with continuous learning and find it crucial to remain engaged and up-to-date. Working from home can also mean focusing on your development. As Salesforce partners we are obviously very much used to using Trailhead genaamd, and a variety of other online training and e-learning platforms are also available and blooming with new offers to help people find new interests and remain engaged with their work life (see our review in our blog post on Continuous Learning with work).


Make sure to regularly engage with the rest of the team 

While we obviously try to find ways to keep in touch with clients and partners is more than ever an obvious step to keep the business running, we tend to forget that the same applies to the rest of the team when we’re not brought together in the same office anymore. Stressing the sense of community and allowing for all team members to have a sense of belonging is not only essential to the workflow, it is also a source of motivation to each and everyone of us when working remotely. DO make a point to organize and participate in team meetings at least once a week to make sure you keep track of what your teammates are up to and share your advancements with them too.


Until we can get together again

Feel free to reach out to us for any questions and thanks to Epicenter for your effort to help us all stay in touch!