Quick Wins Wonderkind

Quick Wins Wonderkind

Wonderkind

COMPANY PROFILE

LOCATION Amsterdam, The Netherlands
INDUSTRY High Tech
COMPETITOR Unknown
SOLUTION(S) Sales Cloud, Service Cloud, Pardot, AppExchange.
GO LIVE DATE: 12/31/2017

COMPANY OVERVIEW

Wonderkind is a technology-based company using AI and jobs adverts to attracts the perfect employment candidate for clients. Rapidly growing, there was a need to improve their business processes to help scale up.

CHALLENGE

  • Reporting for sales didn’t provide enough insight
  • New customer onboarding was missing
  • Pardot integration was incomplete
  • No process in place for partner relationship management

SOLUTION

  • Created reports and dashboards for sales team, executives, customer success team
  • Implemented FormAssembly and integrated this with Salesforce to create a new onboarding process; Service Cloud implementation
  • Field mappings, sync error cleanup and lead assignment in Salesforce were configured
  • A separation of Partner record types was implemented for Accounts

RESULTS

  • Executive team had better insights into sales activities
  • Streamlined process caused less friction and there was a faster onboarding for new customers
  • Lead management was significantly improved
  • Improved Partner relationship
0
Connecting
Please wait...
Send a message

We are online at the moment. Leave a message.

Your name
* Email
* Describe your issue
Login now

Need more help? Save time by starting your support request online.

Your name
* Email
* Describe your issue
We're online!
Feedback

Help us help you better! Feel free to leave us any additional feedback.

How do you rate our support?
Power by

Download Free AZ | Free Wordpress Themes