Case Study: Solidaridad

Company Overview

The Solidaridad Network is an international civil society organisation founded in 1969. Its main objective is facilitating the development of socially responsible, ecologically sound and profitable supply chains.

Challenge

  • User Adoption
  • Information silos between Gmail and CRM
  • Lacking in awareness of best Admin practices

Solution

  • Deployed Lightning and redesigned architecture to make information inputting more streamlined, recommendations on Lightning components
  • Deploying Lightning for Gmail
  • Advised on sandbox management, tools and processes for deployments including change sets

Results

  • More users are using the system on a daily basis
  • Users now have timely and accurate information regardless of the tool that they are using
  • Deployments are happening more quickly and are more effective